Sewer/Drain Sales Technician
Bassett Services
Job description
Looking to TRADE UP your career?! Bassett Services is looking for a talented sewer/plumbing sales technician to join our team!
The Role
Diagnoses sewer/plumbing/drain issues in a customer’s home, and presents repair options directly to the customer through the sewer sales process.
Responsibilities:
· Utilizes sewer camera to discover plumbing and sewer issues in a customer’s home.
· Diagnoses plumbing and sewer issues, and prepares repair estimates.
· Creates and implements drain technician training plan to facilitate sewer sales process
· Executes the sewer sales process to deliver repair options directly to the customer.
· Creates job bids in accordance with company profit goals.
· Thoroughly prepares statement of work and supporting documents to hand project off to installation team.
· Communicates with customer through entire project, and ensures customer is 100% satisfied at completion of project.
· Participates in training events and shares lessons learned/best practices with sewer sales team.
· Rotates On-Call duty to provide afterhours services to customers.
· Assists customers with financing options for project.
Reports directly to: Plumbing Manager
Benefits:
- Company Vehicle – fully stocked
- Medical, Dental, & Vision Insurances provided
- Family plans available as well.
- 401(k) with company match
- Basic & Optional Life Insurance
- Paid time off & Holidays
- Company supplied tablets
- Company Vehicle – fully stocked
What YOU will bring:
- 1- 2 years of sewer/plumbing sales experience (required)
- Residential Plumbing Experience
- Great Customer Service and Communication Skills
- Willingness to Work as Part of a Team
