Dispatcher - Home Services/Service Titan

ID
2024-7124
Category
Customer Service/Support
Location : Location
US-IN-Plainfield
Position Type
Full-Time
Posted Max Pay Rate
USD $20.00/Hr.
Posted Min Pay Rate
USD $16.00/Hr.

Overview

Job description

Looking to TRADE up to a better opportunity? Bassett Home Services is looking for someone self-motivated with a positive attitude to join our growing and dedicated Team.

 

What’s in it for YOU:

 

Pay: $16 - $20 / hourly.

 

Location:

  • 2601 Fortune Circle East. Suite 200C. Indianapolis.

 

Schedule

  • Monday - Friday, Day Shift
  • Flexible schedule
  • 5 Days on 2 Days off
  • Lunch break 

Benefits

  • 100% Medical, Prescription, Dental, Vision
  • Disability & Term Life Insurance
  • Matching 401k benefits
  • On-going training & development, & growth opportunities
  • Paid Holidays
  • Paid Time Off (PTO)

 

Responsibilities:

  • Receive emergency and non-emergency calls and record significant information as necessary
  • Knowledgeably prioritize calls according to importance and urgency
  • Monitor field technicians in order to effectively prioritize their schedules and use of time
  • Schedule appointments with clients using the right tech/right call guidelines
  • Data entry into the computer system to track calls and client information as necessary

Qualifications:

  • Previous dispatching experience (Must Have) Bonus if in the home services industry and/or experience with service titan.
  • Strong attention to details
  • Conscientious, team player
  • Honesty integrity, quality craftsmanship and a good attitude

 

Ability to commute/relocate:

 

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